05 Curriculum Vitae - AS Oelofse: Curriculum Vitae

1) Introduction

My forte’ is:

i) General management

ii) Management of Technical Projects

iii) Liaison between customers or clients and contractors

iv) Financial control of project budgets

2) Personal Particulars

Surname Oelofse

Full Names Albertus Seegers

ID 5401110100625

Age 60 years

Born Pietersburg - Republic of South
Africa

Resident Windhoek - Namibia

Nationality Namibian

Tel (w) 061 424600

Tel (h) 081 4248995

Fax 061 424601

Box address P O Box 81373

Windhoek

Namibia

9000

Street address 9 Gilliem Park – Sesriem Str.

Kleine Kuppe

Windhoek

Namibia

3) Academic Qualifications

- Matric High School Jan Mohr –
Windhoek (1971)

- T4 Technologist Diploma Technicon Cape Town
Republic of South Africa

Technicon Telecom Pretoria
Republic of South Africa

- N6 Diploma Electro-Technical De Beers Technical College
Oranjemund Namibia

- Financial Advisor Sanlam Namibia Ltd Windhoek
Insurance Financial &
Investment Company

- Additional Courses:

o Finance for non-Financial Maccauvlei Training
Managers Center

o Mid Managers 1 & 2 Maccauvlei Training
Center

o Advanced Insurance Courses * Sanlam Namibia Ltd

* Southern Life Namibia Ltd

o Passed the ‘Plant Examination for the Government Certificate of Competency’.

4) Extramural Activities

Leadership positions

o Class Captain (1989/1970)

o Hockey Captain (1970)

o Best Officer on Course – School of Armour – Bloemfontein
(Republic of South Africa) – (1972)

o 1st Namibian to achieve T4 Technologist Diploma in Electronics

o Chairman – Von Bach Water-Ski Club (1995)

o Vice Chairman – Namibia Water-Ski Association (1994-1995)

o Chairman and Trustee of the Gilliem Park Body Corporate since
2005

5) Employment History

1971 Matriculated

Jun 1972 – Feb 1979 Telecom Namibia (Microwave & Carrier
Rooms)

Mar 1979 – Jan 1991 De Beers / NamDeb Namibia 1985 – 1989 Specialised security equipment & Technical Training College.

1989 – 1991 CSO Diamond Sorting Office Departmental Manager - Technical Department. Technical support for all the diamond sorting operations.

Feb 1991 – Jun 1994 Technical Director - SmartCard Namibia Technical installation of Class 1 Security Systems, Nationally.

Jul 1994 – Mar 1999 Sanlam Namibia Financial Advisor for Insurance & Financial Investments.

Note Qualified for Estate Agent’s exams during this time (Marketing property for a selected market through Realty 2000)

Apr 1999 – Dec 2001 Open Learning Group Namibia - Administrative Manager responsible for:

a) Finance Department

- 13,8 Million budget turnover annually

- Pastel Partner Plus

- Auditors – PriceWaterhouseCoopers

b) Human Resource Department

- 85 Employees
- VIP Plus Payroll package
- Nedexec Electronic transfers

c) IT Department

- Microsoft NT 4 network

- Windows 98 second edition terminals

- Microsoft Office 2000 with Access Database for:

* OLGN Academy

* Potchefstroom University

* ABET Training Program

- Staff training on Office 2000 programs

Jan 2002 – Aug 2004 Open Learning Group Namibia - Technology Manager responsible for:

a) IT Department

- Microsoft NT 4 network

- NT4 Workstations

- W2000 and XP Workstations

- Windows 98 second edition terminals

- Microsoft Office 2000 with Access

Database for:

* OLGN Academy

* Potchefstroom University

* UNISA

* ABET Training Program

- Staff training on Office 2000 programs

b) Printing Department

- Created an electronic Data Library using Coral Word Perfect 8
and Word 2000

- Approximately 256 subjects for courses ranging from degrees the
diplomas

- Compiled subjects into courses using PaperPort 6.5 software

- Bulk printing to Xerox DC265_PS digital printers

Apr 2005 - 2014

Edu-Loan (Namibia) (Pty) Ltd.

JOB DESCRIPTION

A. ORGANISATIONAL INFORMATION

1. Job title: Manager: IT & Processing

2. Department: Information Technology

3. Location: Windhoek

B. PRIMARY PURPOSE OF POSITION

To plan, direct, control, and administer the IT & Processing affairs of the company to contribute towards the attainment of short-, medium-, and long-term objectives of the company, and to formulate and recommend IT & Processing policies, procedures and programmes for the company.

C. ORGANISATIONAL STRUCTURE:

Reporting directly to the company MD with 35 users under me and contractors that I supervised for IT hardware installations, software installation and SLA maintenance.

DESCRIPTION OF MAIN TASKS

1. Strategic input and advice

* Provides input into the company strategic and corporate plan, through the development of a plan for IT development in the company.

* Submits it to the MD for further input and inclusion into the overall company strategic plan.

* Initiates and develops feasibility studies on developments (e.g. trial runs of new software/hardware). Evaluates the feasibility study information and advises colleagues and the MD accordingly.

* Provides advice on all relevant IT risks/opportunities and indicates these to the MD on a regular and/or ad hoc basis or as requested. Also advises MD on best action to be taken.

Guidelines and equipment used:

Company vision, mission and strategic plan; Usury Act; relevant Namibian Legislation; NAMFISA guidelines; industry norms; MD directives; IT best practice.

Relevant decision-making:

The incumbent decides on the level and type of advice provided to the MD and senior management. Decides on the extent to which the existing IT capacity (hardware & software) enables the organisation to attain its strategic objectives.

2. Policies and procedures

* Identifies trends and developments in the field of IT in the industry that may impact on the way the organisation does business.

* Identifies shortcomings in existing IT policies, and formulates and recommends for approval proposals for policies / policy amendments.

* Submits all changed and new policies and procedures to the MD for review and approval.

* Administers such policies when approved and establishes and administers procedures pertaining to the above matter.

* Ensures that all relevant staff members are fully informed about changed and new policies and procedures/and guidelines.

Guidelines and equipment used:

Company vision and mission statement and strategic goals; Usury Act; relevant Namibian Legislation; NAMFISA guidelines; industry norms; MD directives.

Relevant decision-making:

Decides on the extent to which existing policies and procedures adequately address all identified needs, and whether additional amendments are required (e.g. whether the policies enable the company to ensure absolute data integrity at all times). Decides whether the new or updated policy proposed supports the company in attaining its strategic objectives in the IT field. Decides on the steps necessary to ensure compliance with all aspects of the IT policies and procedures.

3. Loan administration

* Oversees the processes /steps followed to accurately capture all loan applications on the database. Identifies improvements and implements such improvements where relevant.

* Monitors that the software designed to check the accuracy of information and data captured functions correctly.

* Oversees the function of the CompuScan process and system to ensure its optimal use.

* Monitors the monthly processing of debtors on the system to ensure the accuracy thereof.

* Performs checks on interest charged monthly, and follows up on inaccuracies uncovered.

* Monitors the functioning of the APS for accuracy and compliance, and also loads new loans onto the system.

* Facilitates the tools required to send notices to defaulters (non-performing loans) for remedial action to be taken. Thereafter refers defaulters to the Operations Department for further action where required.

* Provides technical input into the costing of all new products and services envisaged by the company.

* Monitors telephone usage, internet usage and computer usage in the company, and recommends corrective measures in case of non-compliance with IT policies and procedures.

Guidelines and equipment used:

Usury Act; financial institution guidelines and polices; contracts with 3rd parties (e.g. Government contract on deductions); NAMFISA guidelines; technical specifications of the system; IT policies and procedures; supervisor directives.

Relevant decision-making:

Decides on all operational measures necessary to ensure optimal loan processing within the company (e.g. the dynamics of the debtors process and its influence on the cash-flow management process). Decides on the accuracy and correctness of the information and data on the database at all times (e.g. also how interest rates are calculated, daily, monthly). Decides on the remedial action steps necessary at all times to ensure the protection of information and data on the system, and to ensure the validity, and accuracy of such data.

4. Reporting / statistics

* Monitors the effectiveness of the existing IT infrastructure (hardware & software) and identifies the extent to which this meets the current and future requirements of the organisation. Generates reports in this regard and submits these to the MD.

* Ensures that all relevant information / data reports from all branches (e.g. stock control, daily revenue returns) are received monthly and ensures that relevant reports are generated.

* Compiles statistics required by the organisation for due-diligence purposes.

* Develops new reports designed to elicit complex information from the system.

* Produces the quarterly and annual reports for NAMFISA.

* Produces monthly reports containing the detail of all loans on the system. Submits these reports to Management and Directors meetings.

* Proactively identifies reports that could assist the Marketing function of the company in its strategic and operational decisions and develops such reports.

* Discusses such reports with colleagues providing the required explanations and potential uses of the information.

Guidelines and equipment used:

NAMFISA guidelines; IT best practice; MD directives; hardware & software technical specifications.

Relevant decision-making:

Decides on the most effective way to draw information/statistics from the database often involving interlinking systems. Decides on the information and data required to best meet the request for information regarding due-diligence exercises.

5. Hardware & software support

* Provides operational IT support on the following:

* Servers (Pastel, Office, Elmacs, Access, Anti-Virus, Firewall, Back-up software)

* All terminals (14)

* Internet

* Identifies, implements, and constantly updates all relevant disaster recovery control procedures.

* Provides input into the insurance required for all hardware, and develops and updates a back-up and disaster management plan to replace all hardware and software in emergencies.

* Identifies and updates a plan to replace all data which may be lost during instances beyond the company’s control. Implements proactive steps, as mandated.

* Monitors the bandwidth to ensure effective networking with all branches at all times. Informs users on all relevant steps to ensure optimal information flow.

* Sources and monitors outside service providers who provide operational IT support and information on the latest developments in the field.

* Identifies hardware problems, sources solutions and recommends these to the MD with the relevant recommendations

* Determines user authorisation levels and implements and enforces these.

* Directs and controls the process required for effective asset management of all IT equipment in the company.

* Provides directives on additional research to be conducted to improve existing systems and processes.

* Negotiates the annual insurance package with the insurer and evaluates the effectiveness of the insurance package, informing the MD accordingly.

Guidelines and equipment used:

NAMFISA guidelines; IT best practice; MD directives; hardware & software technical specifications.

Relevant decision-making:

Decides on the operational steps required to best provide the required support, including the use of outside service providers. Decides on the steps necessary to ensure the integrity of the data at all times. Decides on the extent to which the hardware and software can best support the organisation in its daily operations.

6. Coordination of consulting, support and commissioning

* Identifies the areas in which the company requires consulting support, e.g. financial system software, loan management software, network operating system software, all IT hardware, communications software and hardware, etc.

* Identifies the best consultants, taking all relevant factors into account (e.g. the consultant’s track record, the consultant’s qualifications and experience, etc.)

* Enters into a 3-month probation period with new consultants, monitoring the performance continuously throughout this period.

* Enters into service-level agreements with the successful consultants.

* Monitors all consultants’ level of performance continuously, against the stipulations of the relevant service-level agreement.

* Takes all necessary corrective steps to ensure compliance of the consultant with the stipulations if the agreement.

Guidelines and equipment used:

MD directives; hardware & software technical specifications; approved budget; IT best practice; track record of the relevant consultant / consulting company.

Relevant decision-making:

Decides on the extent to which it is feasible for the company to employ consultants in the specific area, with due regard to the cost-effectiveness thereof, and the extent to which the consultant always remains updated with the latest technological developments. Decides on the terms of the service-level agreement and on the most effective way to monitor and control the performance of the consultants.

7. Staff training and development

* Identifies the training requirements of all users in the company and trains users in the use of new hardware and software.

* Also provides such training to ensure the maintenance of skill levels in the use of existing systems, and in the use of updates / developments of existing systems.

* Plans all activities of the IT Department based on the company’s objectives.

* Sets goals for all staff utilising IT in the company and determines levels of performance required.

* Provides input into job descriptions as required and makes recommendations regarding the change in job duties as required regarding the IT component of all jobs.

* Controls timeous execution of all duties by scrutinising monthly activities and evaluates against pre-determined priorities and programmes.

* Recommends appointments and promotions of staff regarding IT skills required, ensures the appropriate skills mix, in liaison with the MD and management colleagues. Ensures the proper induction regarding the use of IT systems of all new appointments.

Guidelines and equipment used:

Organisational strategic plan; HR policies and procedures; MD guidelines and directives; approved budget.

Relevant decision-making:

Decides on the extent to which the knowledge and skill level in the company’s IT systems and processes of all existing and new staff members meet the current and future requirements of the organisation and on the remedial steps to implement. Decides on the steps necessary to manage existing staff on a day-to-day basis with regard to the utilisation of IT systems and processes, within the framework of the relevant policies and procedures.

E. JOB SPECIFICATION

1. Educational requirement

B. Comm. with IT and Accounting as major subjects.

2. Experience requirement

3-5 years’ work experience in database administration preferably in micro-financing or in educational institutions, of which at least 2 years should have included a supervisory / managerial component.

3. Skills & knowledge requirement

* Sound knowledge of micro-financing

* Knowledge of SQL, Interbase, Firefox

* Basic knowledge of personal finance and budgeting

* Good interpersonal and communication skills both verbal and written

4. Training required to achieve proficiency:

6 months in-service training to become fully acquainted with all systems (hardware & software, and database) used by the company and in the industry, and with the company’s full range of products and services.

F. OTHER

1. Working conditions:

75% office-bound. 25% visiting branches to implement software updates and to train staff in the use of all relevant systems.

2. Degree of supervision required:

Reports to the immediate superior on a monthly basis formally in writing. More frequent (daily) informal contact with the immediate superior also occurs as and when required.

3. Work pressure:

High. The position is definitely deadline driven (monthly financial reporting, and quarterly reporting to NAMFISA). Coupled to this is constant pressure to improve existing systems which is linked to the growth of the company (currently volumes double every year).

4. Forward planning required:

Daily to medium-term (i.e. 1 year). In the implementation of new software the results of decisions taken are often only apparent after a period of 1 year.

During November 2009 Edu-Loan (Pty) Ltd was bought over by LHL (Letshego Holdings (Pty) Limited) and the name and Job Specifications changed to:

Letshego Financial Services Namibia (Ltd)

My Role Profile upon which I am rated annually is attached below:

ROLE PROFILE

* Position Title: Manager ICT

ROLE PURPOSE & ACTIVITY SPLIT

PURPOSE STATEMENT

The Manager IT will provide group-wide support to users and act as intermediary between users and the developers. The Business Analyst therefore has to ensure systems availability, stability, data integrity and ease of use and should continuously design and enhance systems based on user input. In addition, the Business Analyst should implement solutions to improve business efficiency and productivity.

He is also responsible for the group’s operating systems and associated sub-systems and the provision of system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, and maintenance, and should ensure the continuity of these systems.

ACTIVITY SPLITS

NAME OF BUCKET OR CLUSTER

SAMPLE OF YOUR MAIN RESPONSIBILITIES INCLUDED IN THIS BUCKET/CLUSTER

% OF TIME SPENT ON THIS BUCKET

BUCKET 1

SYSTEMS AND NETWORK

* Database supervision

* Maintain network documentation

* Identify alternatives for optimizing computer resources.

* Collect information to analyse and evaluate existing or proposed systems.

* Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems.

* Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system.

* Research and recommend hardware and software development, purchase, and use.

* Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.

* Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.

* Responsible for ensuring the security and integrity of the network and databases including managing the security software such as anti-virus.

* Responsible for Daily, Weekly, and Monthly backups, offsite backups, and archiving of media tapes as well as daily processing of databases.

* Responsible for maintaining the backup and restoration logs and ensuring backup verification.

* Provides input into the insurance required for all hardware, and develops and updates a back-up and disaster management plan to replace all hardware and software in emergencies.

* Identifies and updates a plan to replace all data which may be lost during instances beyond the company’s control. Implements proactive steps, as mandated.

* Responsible for creating batch output to Employers before due dates and maintaining a calendar.

* Responsible for uploading repayment files from employer to the server.

* Capacity planning.

* Identifies trends and developments in the field of IT in the industry that may impact on the way the organisation does business.

* Identifies shortcomings in existing IT policies, and formulates and recommends for approval proposals for policies / policy amendments.

* Submits all changed and new policies and procedures to the MD for review and approval.

* Administers such policies when approved and establishes and administers procedures pertaining to the above matter.

* Ensures that all relevant staff members are fully informed about changed and new policies and procedures/and guidelines.

* Provides operational IT support on the following:

-Server (Pastel, MSOffice, Elmacs, IFCA, MS Access, Anti- Virus, Firewall, Back-up software)

-All terminals (52)

-Internet

* Identifies, implements, and constantly updates all relevant disaster recovery control procedures.

* Continuously monitor connectivity, network, and application performance to ensure proactive problem resolution and general stability.

* Monitors the bandwidth to ensure effective networking with all branches at all times. Informs users on all relevant steps to ensure optimal information flow.

* Sources and monitors outside service providers who provide operational IT support and information on the latest developments in the field.

* Identifies hardware problems, sources solutions and recommends these to the MD with the relevant recommendations

* Determines user authorisation levels and implements and enforces these.

* Record and maintain hardware and software inventories, site and/or server licensing, and user access and security, including maintaining a register of access rights to systems and applications per user.